Today I was trying to sort out a problem I was having with a "rewards" card. The card is properly registered, everything else works but no rewards. While I was on the phone speaking with a very helpful guy, it suddenly occurred to me that the problem might be caused by the two part last name. He removed the space and problem solved... sort of. I'm surprised I didn't think of the last name earlier after all, it is frequently a problem for me. It makes me wonder about the people who design the software for these things. I have done computer programming and it's not hard to write the program to accept a blank space as part of a name so why is it not done? It's not that weird to have a name with a space in it. Would I have an easier time in a country where that is more common?
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